Last updated: July 16, 2026

Overview

WithEasement ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. We keep your data minimal and never sell it.

Information We Collect

Account information: When you register, we collect your email address and a hashed password. We do not collect your name or phone number for free accounts.

Payment information: Membership payments are processed entirely by Stripe. We receive a Stripe customer ID linked to your account, but we never receive, see, or store your card number, bank account, or other payment credentials.

Usage data: We collect information about how you use the Service — property searches, HOA lookups, pages visited, and features used. This data helps us improve the platform and enforce usage limits.

Session data: Your login session and preferences are stored in your browser's localStorage. We do not use persistent advertising cookies or behavioral tracking.

Technical data: We may log your IP address and browser type for security and performance purposes.

How We Use Your Information

• Account management: To create and maintain your account, authenticate your identity, and send essential communications (confirmation emails, password resets)
• Service delivery: To provide search results, generate reports, enforce usage limits, and personalize your experience
• Billing: To manage your subscription and communicate with Stripe regarding your membership
• Service improvement: To understand which features are used, diagnose errors, and improve the platform
• Security: To detect and prevent fraud, abuse, or unauthorized access
• Communications: To send service updates if you opt in — you can unsubscribe at any time

Third-Party Services

We use a limited set of third-party services to operate the platform:

• Stripe: Processes all membership payments. When you subscribe, we share your email and a reference ID with Stripe to create your billing profile. Stripe stores your payment method — we never receive or store your card number or banking details. See Stripe's Privacy Policy.
• Netlify: Hosts the platform and manages user authentication (Netlify Identity). Your account credentials are stored and processed by Netlify. See Netlify's Privacy Policy.
• Anthropic: Powers AI-generated easement summaries, HOA Intelligence, and property analyses. When you request AI analysis, we send the relevant property address and easement text to Anthropic's API — no other personal information is included. Anthropic does not use API data to train their models under their standard terms. See Anthropic's Privacy Policy.
• County GIS agencies (SANDAG/SanGIS and others): Property records and easement data are retrieved from public government GIS portals. No personal information is shared with these sources.

We do not sell your personal information to any third party, and we do not use advertising networks or behavioral tracking services.

Data Retention & Deletion

We retain your account information for as long as your account is active. Usage logs are retained for up to 90 days. To request deletion of your account and all associated personal data, email support@witheasement.com. We will process deletion requests within 30 days.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and personal data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from non-essential communications at any time

To exercise any of these rights, email support@witheasement.com.

Informational Purposes Only

WithEasement is a tool for accessing and understanding public property records. It is not a legal service, title service, or substitute for professional advice.

Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify registered users of material changes by email. The "Last updated" date above reflects the most recent revision.

Contact

Questions or concerns about your privacy? Email support@witheasement.com. We aim to respond within 5 business days.